Home/Use Cases/

A corrective action that will pass its effectiveness check and recur

A corrective action that will pass its effectiveness check and recur

A CAPA has an effectiveness criterion that measures the action, not the problem, so it will pass while the issue continues.

THE PROCESS

How the Agent Works

Step-by-step process flow:

Today

Effectiveness criteria are written once and rarely challenged.

The agent

Reads open CAPAs, their criteria and later related deviations, and flags criteria that do not measure recurrence.

Next

The CAPA owner decides whether to revise.

What the agents never do

Release, certify or disposition a batch

Close a deviation, investigation or CAPA

File anything with an authority

Write to your systems outside the transitions you approve

Send a message without a named person's approval

Contact a regulatory authority or a customer

Promote itself to a higher autonomy level

Make you compliant. Compliance decisions and accountability stay with you.

REVIEW AND REGULATION

What the Reviewer Sees

The reviewer sees

The CAPA, the current criterion, related events since, and a proposed revised criterion.

Regulation

ICH Q10, corrective action and preventive action system.

FAQ

Common Questions

What does the agent do for a CAPA effectiveness check that will pass while the issue recurs?

+

The agent reads open CAPAs, their criteria and later related deviations, and flags criteria that do not measure recurrence.

What does the reviewer see?

+

The CAPA, the current criterion, related events since, and a proposed revised criterion.

What happens after the reviewer confirms?

+

The CAPA owner decides whether to revise.

Does the agent make the decision?

+

No. The agent prepares the finding and a named person decides. The agent never releases, certifies or dispositions a batch, never closes a deviation, investigation or CAPA, and never files anything with an authority.

Which regulations apply?

+

ICH Q10, corrective action and preventive action system.

Bring one batch.

Send an export for one batch or lot and see the workspace run on your own data.