This Privacy Policy is issued by Tayana Holdings LLC, a Georgia limited liability company doing business as Tayana Solutions, with its principal place of business at AFC Towers, 3343 Peachtree Road NE, Suite 145, Atlanta, GA 30326, United States. Tayana Solutions operates erpagent.ai. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and when you engage us for services.
Tayana Solutions provides AI consulting services, AI agent development, training programs, platform services, and professional services to our clients. Whether you are an existing client, a prospective client, or a job seeker, this Privacy Policy applies to your interactions with our site across the USA and Canada.
Personal Information refers to any information that can be used to identify you, such as your name, email address, phone number, and other contact details.
Cookies are small data files stored on your device that help us improve your browsing experience.
You or Your refers to the individual accessing or using the site.
We may collect the following when you contact us, request information, engage in discovery conversations, or enter into service agreements: contact information (name, company, title, email, phone), professional information (job title, industry, company size, operational systems in use), project information (business challenges, exception processes, operational requirements), and any additional information you choose to provide.
We may automatically collect device information (IP address, browser type, operating system), usage data (pages visited, time spent, navigation patterns), and cookie data (see our Cookie Policy for full details).
We may receive information about you from third-party sources such as business partners, vendors, and social media platforms.
We use the collected information to provide and evaluate services you have requested, respond to inquiries and provide relevant service information, analyze usage patterns to improve our site and service offerings, and fulfill legal obligations and protect our rights.
Trusted third-party vendors who assist in operating our business, such as email service providers and customer support platforms. These providers are contractually obligated to protect your information.
Services may be delivered by our affiliated entities and by subcontractors engaged by us, including entities located in India. Your information may be shared with those entities to deliver services to you. Each is bound by written confidentiality obligations no less protective than those we apply ourselves. Our practice areas, including ERP AI Agent and Acumatica ERP, are brands operated by Tayana Holdings LLC and are not separate controllers of your information.
Partners who offer complementary services or products. If you participate in a joint webinar, your contact information may be shared with that partner.
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may share aggregated, non-identifiable information for analytical purposes with third parties.
Our services involve configuration and integration of third-party AI platforms such as OpenAI, Anthropic, Retell AI, n8n, Supabase, and others. When you engage our services, your data may be processed by these platforms according to their respective privacy policies. We do not control these platforms' data handling practices. We are not responsible for how these platforms collect, use, or store your data.
You have the right to access and update your personal information by contacting us directly.
You can request removal from any email communications by contacting us directly. You may also object to use of your personal information for direct marketing at any time.
Under certain circumstances, you may request a copy of your personal information or request that we delete your data. Contact us using the information provided below.
Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have received such information, we will delete it from our records. If you believe we hold information about a person under 18, contact us at sales@erpaiagent.com.
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookies through your browser settings. Disabling cookies may affect site functionality. See our Cookie Policy for full details.
We also use browser local storage on this site to record how many gated resources you have opened and whether you have already completed the resource access form, so that you are not asked for the same details twice. This information stays on your device, is not a cookie, and is not transmitted to us except when you submit the form. You can clear it at any time through your browser settings. See our Cookie Policy for full details.
Our site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Policy periodically.
By using our site, you consent to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our site.
In the preceding twelve months we have collected the following categories of personal information: identifiers, including name, email address, telephone number, and IP address; professional or employment-related information, including job title, employer, and industry; commercial information, including records of services enquired about or purchased; internet or other electronic network activity information, including pages visited and navigation patterns; and inferences drawn from that information about your likely business needs. We collect this information from you directly, automatically from your device, and from business partners, vendors, and social media platforms as described in Section 3.
We use this information for the business purposes described in Section 4 and disclose it to the categories of recipients described in Section 5.
We do not sell personal information, and we have not sold personal information in the preceding twelve months. We do not share personal information for cross-context behavioral advertising, and we do not use or disclose sensitive personal information for any purpose that requires an opportunity to limit it under the CPRA. We disclose personal information to service providers and contractors for business purposes only, under written contracts that restrict their use of it.
California residents have the right to know what personal information is collected, used, disclosed, and retained, the right to request correction of inaccurate personal information, the right to request deletion, the right to opt out of the sale or sharing of personal information, and the right not to receive discriminatory treatment for exercising any of these rights. To exercise any of these rights, write to sales@erpaiagent.com. We will verify your request using the contact details we hold for you. You may use an authorized agent, in which case we may ask for proof of authorization.
Residents of Canada are protected under PIPEDA and applicable provincial privacy legislation. You have the right to access your personal information, understand how it is being used, and withdraw consent subject to legal or contractual restrictions. Contact us at sales@erpaiagent.com to exercise these rights.
If you are located outside the USA or Canada, additional rights may apply under local law. Contact us to discuss your specific circumstances.
We are established in the United States. Some of our consultants, delivery personnel, and subcontractors are located in India, and some of our service providers operate in other countries. As a result, your personal information may be accessed, transferred to, stored in, and processed in the United States, India, and other jurisdictions in which we, our affiliates, or our service providers operate.
Privacy laws in those countries may differ from the laws of your own country. Where we transfer personal information out of the country in which it was collected, we require the receiving party to be bound by written confidentiality and data protection obligations no less protective than those set out in this Policy, and we take reasonable steps to protect the information in accordance with this Policy and applicable law.
If you are located in Canada, please note that personal information processed or stored outside Canada may be accessible to the courts, law enforcement, and national security authorities of the jurisdiction in which it is held. By engaging us or submitting information through this site, you consent to that transfer and processing. You may contact us at sales@erpaiagent.com to ask about our practices and policies regarding service providers located outside Canada.
We keep personal information only for as long as we need it for the purposes described in this Policy, and then for as long as we are required to keep it by law or need it to establish or defend a legal claim.
In practice, we keep enquiry and marketing contact records for up to twenty-four (24) months after your last interaction with us, client engagement records for the duration of the engagement and for seven (7) years afterwards for accounting, tax, and legal purposes, job application materials for twelve (12) months after a decision unless you ask us to keep them longer, and support case records for up to twenty-four (24) months in accordance with our Support Subscription Agreement. Website analytics data is retained in aggregated form only.
You may ask us to delete your information at any time by writing to sales@erpaiagent.com, and we will do so unless we are required or permitted by law to keep it.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Email: sales@erpaiagent.com
We will respond to your inquiries as quickly as possible.
