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A correction on a scanned record with no initials, date or reason

A correction on a scanned record with no initials, date or reason

A handwritten correction on an executed record page has no initials, no date or no reason.

THE PROCESS

How the Agent Works

Step-by-step process flow:

Today

Found if the reviewer notices it on the page.

The agent

Reads scanned pages, detects corrections, and checks for initials, date and reason. Low-confidence reads go to a person.

Next

A follow-up to the line supervisor for the record owner.

What the agents never do

Release, certify or disposition a batch

Close a deviation, investigation or CAPA

File anything with an authority

Write to your systems outside the transitions you approve

Send a message without a named person's approval

Contact a regulatory authority or a customer

Promote itself to a higher autonomy level

Make you compliant. Compliance decisions and accountability stay with you.

REVIEW AND REGULATION

What the Reviewer Sees

The reviewer sees

The page image, the marked correction, the missing element and the confidence score.

Regulation

EudraLex Volume 4, Part I, Chapter 4 (documentation), which requires alterations to be signed and dated, with the reason recorded where appropriate; 21 CFR Part 211.

FAQ

Common Questions

What does the agent do for a correction with no initials, date or reason?

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The agent reads scanned pages, detects corrections, and checks for initials, date and reason. Low-confidence reads go to a person.

What does the reviewer see?

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The page image, the marked correction, the missing element and the confidence score.

What happens after the reviewer confirms?

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A follow-up to the line supervisor for the record owner.

Does the agent make the decision?

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No. The agent prepares the finding and a named person decides. The agent never releases, certifies or dispositions a batch, never closes a deviation, investigation or CAPA, and never files anything with an authority.

Which regulations apply?

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EudraLex Volume 4, Part I, Chapter 4 (documentation), which requires alterations to be signed and dated, with the reason recorded where appropriate; 21 CFR Part 211.

Bring one batch.

Send an export for one batch or lot and see the workspace run on your own data.